Contact

How to reach moss

Five addresses, one per kind of question. Pick the one that fits, and write in plain language. We prefer email to a ticket form.

  • Producthello@mossfold.com

    For a real question about whether moss fits the way you work. A person reads this address.

  • Billing and accountsaccounts@mossfold.com

    For invoices, refunds, plan changes, and anything to do with money.

  • Privacy and dataprivacy@mossfold.com

    For data access requests, deletion, and complaints. Reply within the windows the law requires.

  • Press and partnershipspress@mossfold.com

    For journalists, integration proposals, and agency enquiries.

  • Legal noticeslegal@mossfold.com

    Moss LLC is the operating entity behind moss. Our registered postal address will be published here before moss is generally available; until then, legal notices by email are accepted as valid service.

We reply within two working days. moss is in early access and the team is small, so plain-language email beats a ticket form.